Support
Something not working, or a question about your subscription? Write to us and a person will answer.
Common questions
How do I manage or cancel my subscription?
Subscriptions are billed by the store, so they are managed on your device: on iPhone, Settings → your name → Subscriptions; on Android, Google Play → Payments & subscriptions → Subscriptions. Cancelling there stops the next renewal, and you keep access until the end of the period you have paid for.
I changed phones — where is my subscription?
A subscription belongs to the Apple ID or Google account you bought it with, not to the phone. Sign in to the same account on the new phone and open the app; if your subscription does not appear, write to us.
How do I turn notifications off?
In the app’s settings, or in your phone’s settings (Settings → Notifications → Perde Tarih), at any time.
Can I get a refund?
Purchases are handled by the App Store and Google Play, so refund requests are decided by them: reportaproblem.apple.com for Apple, and Google Play’s refund page for Google. We cannot refund store purchases ourselves.
How do I delete my account?
You can delete your account and everything held against it from inside the app at any time; the steps are at perdetarih.com/delete. Deleting your account does not cancel a subscription — cancel it in your store settings.
See our Privacy Policy and Terms of Use.